3.3 Surveys

A survey defines critical aspects of a post’s structure and permissions. For example, a post’s “survey” defines which fields are available for contributors to complete, and who can see it when it’s published.

This section will show you how to create and manage surveys on your deployment.

The setup in this guide is demonstrated in the below video as well. You can watch and follow the guide at the same time!

Video setup guide for managing surveys

Video coming soon

Setup guide

To access the Surveys configuration page, on the sidebar, click on Settings

Then, click on Surveys

3.3.1 Building Surveys

By default, each deployment has a Basic Post survey, which can be deleted or modified as needed. To create a new survey:

  • Click on Add Survey as shown below.

  • In the upper right corner of the survey form, you will see the default language that your deployment is currently in. Check Chapter 3.3.2 on how to change a survey's default language

  • Fill in the required details:

    • Survey Name: Try being as specific as possible when creating your survey name so that users will understand what they are selecting when creating new posts

    • Description: Provide a brief description of what kind of data you’ll be collecting with this survey

    • Fields + Tasks: See below for details on how to add fields and tasks into your survey.

    • Click on save once you're done building your survey.

See chapter 3.3.2 on how to translate your survey into other languages

To duplicate a survey

On the surveys settings page where you have a list of surveys:

  • Click on the bulk actions button

  • Check/select the survey(s) you would like to duplicate

  • Then click on the duplicate button or icon. Fields

Video setup guide for managing fields

Video coming soon

Each survey you create will have a title and description field by default. It's important to note these fields can be edited, but cannot be deleted. Adding Fields

You can add as many custom fields to your survey as you see fit. To add a new field, click on the Add Field button.

A pop-up box with a list of different field types will appear on your screen. Choose whichever one will work best for the type of data you are trying to capture.

Add the following details for which ever field type(s) you select:

  • Name: This is what is displayed as a label for your newly created field

  • Add field description (optional): A visual editor should appear below, you may add help text that provides additional details about this field.

    • Add some text in the description-editor, format it however you want to, and as long text as you want to.

  • Required: If set to yes, post submission will be only be successful once this field has been filled out. If set to no, post submission will be successful even if it has not been filled out.

  • Make responses private: This allows limiting access to responses to this field to specific users.

  • Default Value: You can set a default value displayed every time someone is creating a new post. example, a survey asks whether you want to subscribe to a service, and it has a default value of 'No'. If you submit without changing this value, the default value will be submitted as 'No' when you save the survey. If you change to 'Yes', the value that will be submitted will be 'Yes'. That's the value that will be submitted when the survey is saved. Note: For fields where it's possible to add a default value (all field-types except "image", and "categories"), the default value box should be displayed with no toggle-switch

  • Field Options: This appears in cases where you’re creating a checkbox, select or radio button field. You can add as many options as you would like.

  • Once you’re done, click on Save.

Note that, the description should have the same formatting as it did in the field description editor. To confirm this:

  • Add a new post to this survey you just created

  • Save the post

  • Go to data view

  • Select the post you added and select "edit"

  • The field description you added will be visible.

  • The description should have the same formatting as you did in the editor Editing Fields

To edit an existing field:

  • Select the desired custom field by clicking on it

  • Edit the fields (as described in the section above on Adding fields) as desired.

  • Click on Update when done.

You can also change the position of existing fields by dragging the field with the scroll icons to the left of every field as shown below. Deleting Fields

To delete an existing field

  • Click on the trash icon adjacent to the field you'd like to delete.

  • A pop up box will appear on the top of the page, prompting you to confirm whether you would like to delete the field

    • Click on Delete to delete the field

    • If you’d like to cancel the field deletion process, click on Cancel Tasks

You can organize your survey into “Tasks”, allowing a deployment to add fields related to actions that need to be taken, like translation or verification. These groups of tasks are visible to specified users and can be marked as ‘complete.’ For example, if a particular survey requires verification upon submission, you can design a task to ensure your team knows the post needs to be verified before publishing. The task could include fields like whether the information was verified or not, who verified the information, how they verified it, and when they verified it. After verification, the task can be marked as complete and the post can either be moved to the next task if necessary, or published. Building Tasks

To add a new task:

  • Click on Add Task on your survey creation/edit page

  • A small pop up box will appear, prompting you to give your task a name

  • If you’d like to make this task required before post submission, switch on the Require this task be completed before a post can be visible to the public toggle. This means that, a post will not be published until this task is marked as complete

  • Click on Add

Once set up, you can duplicate your task as follows. Adding task fields

You should be able to add fields to tasks in the same way that you add fields to a survey.

Please refer to the Fields section of this manual for details on how to add, edit and delete task fields. Configuring tasks

To make additional configurations to your task, click on the Configure tab

Set the following options

  • _Required: _When set to yes, this task must be set as complete for successful post submission

  • Task is only for internal use: This limits visibility of this task during submission only to teams with permissions to manage posts on your deployment i.e only internal team members will be able to submit responses to this task

  • _Show this task to everyone when published: _This limits visibility of task responses when viewing submitted posts if not enabled i.e it limits visibility of responses to tasks to internal teams only.

This is what it would look like when applied to your survey form later on: Editing Tasks

To edit an existing task:

  • Scroll down to the the desired task

  • Make changes as desired, e.g changing the task name, description, and/or making a task required or not

  • When done, click on Save on the bottom of the page Deleting Tasks

To delete an existing task

  • Scroll down to the desired task

  • Select Delete Task button

3.3.2 Translating Surveys

Once the survey form has been created and all the required fields have been filled, you can translate the survey into other languages if you want to. Below are a video and written setup guides to help you.

Note: You can add more than one language

Video Setup Guide

Video coming soon

Written Setup Guide

Click on Add translation at the upper right-hand corner of the survey form.

A pop-up module will appear on your screen, select the language(s) you want to translate to using the checkboxes beside the language names.


  • Click on Add to finish.

  • You will be redirected to a survey form with the translatable content in the default language and fields where you can add your translations

  • On the empty fields, translate the survey details into the chosen language e.g in the above image the default language is English and the added language is French.

On the survey, you will then be able to see the available languages that the survey has been translated into.

Similarly you can see this translate dropdown to select a language to translate to on the post edit form in the data view: Translating Fields

To translate the added fields on your survey;

  • Scroll down to fields.

  • Select the desired custom field by clicking on the edit button icon that is on it.

  • A pop-up module will appear. Translate the field details to the chosen language.

Translate the remaining fields that you added. Translating Tasks

To translate tasks:

  • Scroll down to tasks.

  • Translate the task details. You should be able to translate the task fields in the same way that you translated the fields in the surveys. Please refer to the Fields section of this manual for details on how to translate task fields.

  • Click Save when all is done.

3.3.3 Configuring Surveys

You can add additional configurations to your survey e.g setting a survey color etc. To do so, click on Configure on the top of the survey editor.

Configure the settings to suit your needs

  • Require posts be reviewed before they’re published: When toggled on, posts submitted on your deployment will not be made public i.e accessible to anyone beyond your internal team, until it is reviewed ( It will remain in draft). Setting this option off will automatically publish all posts submitted on your deployment.

  • Hide author information: When toggled on, this option hides author information e.g phone numbers, twitter handles and email addresses of people who submit posts to your deployment from the public. Note: logged in users with permission to manage posts will still be able to see author information.

  • Hide exact location information: When toggled on, this option hides the exact location of posts on the map. Only the people with the permission to edit will be able to see exact locations, those without permission will only able to see rounded locations. The locations will be accurate to 0.1 km.

  • Hide exact time information: When toggled on, only people with permission to edit responses will be able to see exact time submitted. Other people will see only the date.

  • _Who can add to this survey:_You can limit submission of posts to your survey by roles. By default, surveys are open to the general public for submissions, and not limited to internal roles.

  • Color: Select a color or input a specific hex value to choose which color will be associated with this survey. Pins on the map will match whichever color you select.

  • Select default language for this survey: Click on the dropdown menu to choose the default language. This will be changing the language of the deployment that is currently in.

  • Click on save once your configuration options are complete

3.3.4 Sharing Surveys

Ushahidi provides the ability to Share your survey across multiple platforms. Share via:

  • Web address: Copy and paste this link to direct people to your survey form

  • Facebook: Share the survey form on Facebook

  • Twitter: Share the survey form on Twitter

  • Embed: Copy and paste this HTML block of code to embed the survey form on any site across the web

3.3.5 Editing surveys

To edit a survey:

  • Click on a survey from the list of surveys on your page.

  • From here, change your survey details as desired then click on Save.

3.3.6 Deleting surveys

On the surveys settings page where you have a list of surveys:

  • Click on the bulk actions button

  • Check/select the survey(s) you would like to delete

  • Then click on the delete button or icon.

A pop up box will appear on the top of the page, prompting you to confirm whether you would like to delete the survey and all its data.

  • Click on Yes, delete to delete the survey

  • If you’d like to cancel the survey deletion process, click on No, go back. Note: Once you delete your survey all its data and posts will be deleted . This cannot be undone, so take caution when you perform this action.

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