There are different levels of digital literacy and language/localization in a global community.
Help each volunteer find roles that work for them and help them learn.
Be mindful of people's time.
Be respectful toward all time zones.
We agree to make this an environment where it is safe to ask for help.
Consider the ethics of data sharing/ownership.
Practice and contribute under the principle of "do no harm".
Recognize that we have potential to do harm and commit to constantly reassessing this risk.
Understand and work with the community and audience as to what "harm" means to them.
Be polite, friendly and patient in all forms of communication and value each other's ideas,styles and viewpoints.
Be careful in the words that you choose.
Being inclusive means being kind and community focused.
Go out of your way and across cultures to include people and help new perspectives to be heard.
Avoid slang or idioms that might not translate across cultures, or be deliberate in explaining them to share our diverse cultures and languages.
Speak plainly and avoid acronyms and jargon that not everyone may have an understanding of.
Be an ally to others when you see a need.
Accomodate many cultural practises, attitude and beliefs.
When we disagree, we consult others.
When we are unsure, we ask for help.
Give feedback. Good feedback is kind, respectful, clear, and constructive, and focused on goals and values rather than personal preferences.
We take care of ourselves and each other so we can make great contributions and be around for the long haul.
Hand off your work considerately by turning over remaining tasks to the coordinator, team lead or another contributor.
Ensure and create thorough documentation to protect resilience.
Maintain transparency of process and code.
Share your process, best practices, and lessons learned so others have opportunities to share with you, and to help build community.
The community is committed to a radically participatory ethic. Everyone is invited to work. Everyone is invited to play. No prerequisites exist to participate in the community. Inclusiveness in make-up, action, and participation.
(Prerequisites do have to be set. Depending on how a VTC is organized, their leadership may be assuming legal liability for actions of members. Those assuming risk have to be in a position to control their risk by setting rules.)
Seek to overcome barriers that stand between us and the reality of those around us, as well as participation in society.
Be mindful of security and privacy considerations. Do not share sensitive data (see the ICRC Professional Standards on Protection Work).
Follow verification and security guidelines for mapping – do not publish dangerous speech, personal names, and personal identifying information (guidelines to be determined).
None of us are perfect: all of us from time to time will fail to live up to our very high standards. What matters isn’t having a perfect track record, but owning up to your mistakes and committing to a clear and persistent effort to improve.
If you are approached as having (consciously or otherwise) acted in a way that might make your teammates feel unwelcome, listen with an open mind and avoid becoming defensive. Remember that if someone offers you feedback, it likely took a great deal of courage for them to do so. The best way to respect that courage is to acknowledge your mistake, apologize, and move on — with a renewed commitment to do better.