Saved searches are dynamic groupings of posts that match parameters chosen in filters. They are dynamic because as new posts are added that fit the search criteria, they will show in the saved search automatically, and without manual intervention.

Saved searches are particularly useful for managing workflows and teams on your deployment. They allow you to set filters for information that’s relevant to each working group/team. For example:-

● It is useful for a team tasked with structuring to only see posts that are unstructured. Creating a saved search with these parameters will be useful

● A team tasked with publishing needs to only see posts that are yet to be published, so creating a saved search with these parameters will be useful.

Please note that only registered users can create Saved searches. Non registered users can only view public searches

The setup in this guide is demonstrated in the below video as well. You can watch and follow the guide at the same time!

Video setup guide for creating a saved search and setting up notifications for them.

8.1.1 Creating a saved filter

You can create a saved filter from your homepage by:-

• Clicking on the filters button from the toolbar

• Changing or altering any type of filters as shown above e.g. status, date range, surveys, sources etc. Once done, follow the instructions below;

  • A Save new filter button will appear on the saved filters dropdown.

• Click on it.

• A small pop up box will appear, asking you to fill in the following details:-

• Assign a saved search name

• Provide a description

• Set the audience allowed to see this saved search

If you select the saved filter which you have created right now and then check the data/map view posts, you will realize that the posts have been filtered according to the saved filters you applied.

8.1.2 Modifying a saved filter

Before starting this procedure, first of all change or alter any type of filters again e.g. status, date range, surveys, sources etc.

• Go back and look for the saved filters you added previously among the list in the saved filters dropdown. You will find an edit icon just beside it.

• Click on the edit icon, and just save it (you don't necessarily need to change any details, but you can change if you wish - the most important thing is the filters you changed again earlier)

• Then check the data view posts and map view posts to see that the new filters you modified before saving the edit are what is applied.

8.1.3 Adding a notification to a saved search

As a registered and logged in user, you can set up notifications on Saved Searches. This means that any time a post is added to a saved search, you will receive an email or phone notification.

To add a notification,

• Select saved search you’d like to receive notifications for

• Click on the three dots button, right next to the Edit button.

• Click on Get Notifications.

• You can turn off notifications for this saved search using the same process described above.

8.1.4 Editing a saved search

To edit a saved search,

• Select saved search you would like to edit from the search filter.

• Click on Edit as shown below:

• Edit your saved search details, then click on Apply.

8.1.5 Deleting a saved search

To delete a saved search,

• Select saved search you would like to delete

• Click on the three dots button, right next to the Edit button.

• Click on Delete. A pop up box will appear on the top of the page, prompting you to confirm whether you would like to delete your saved search.

• Click on OK to delete your saved search

• If you’d like to cancel the saved search deletion process, click on Cancel

A “Collection” is a manually-curated grouping of posts. It is not dynamic, meaning the posts within it do not change unless a you manually update them.

You may find collections useful in grouping posts that you would like to share with external partners . For example , you may find it useful to add allposts that require escalation to a collection and then export data in that collection in a CSV file that youcan share with partners.

Please note that only registered users can create Collections. Non registered users can only view featured public collections

The setup in this guide is demonstrated in the below video as well. You can watch and follow the guide at the same time!

Video setup guide for creating collections and setting up notifications for them.

8.2.1 Creating new collections

To create a new collection,

• Click on by clicking on:-

  • Collections icon on the bottom left hand corner of your deployment as illustrated below.

• A pop up box will appear, with a list of all existing collections, and a Create new button. Click on it.

• Then, fill in the following details:-

• Assign a Collection name

• Provide a description

• Set the audience allowed to see this collection

8.2.2 Adding Posts to collections

You can add a post to a collection from:-

• The three dotted icon on the data view page while viewing the list on the left and the detailed pane on the right.

• A pop-up box will appear, with a list of all existing collections. Select the collection(s) you’d like to add the post to.

• You can add a post to multiple collection, so tick all checkboxes that apply.

• You can also create a new collection to add the post to from these two pages. Simply click on Create New from within this dropdown as described in the of this manual

8.2.3 Adding notifications to collections

As a registered and logged in user, you can set up notifications on Collections. This means that any time a post is added to a collection, you will receive an email or phone notification.

To add a notification,

• Click on the collection you’d like to receive notifications from.

• Click on the three dots button, right next to the Edit button.

• Click on Get Notifications.

• You can turn off notifications for this collection using the same process described above.

8.2.4 Editing Collections

To edit a Collection,

• Click on the collection you would like to edit

• Click on Edit as shown below:

• Edit your Collection details, then click on Save.

8.2.5 Deleting Collections

To delete a collection,

• Click on the collection you would like to delete

• Click on the three dots button, right next to the Edit button.

• Click on Delete. A pop up box will appear on the top of the page, prompting you to confirm whether you would like to delete your collection.

• Click on Delete to delete your collection

• If you’d like to cancel the collection deletion process, click on Cancel