Platform User Manual
[Legacy v3] User Manual
[Legacy v3] User Manual
  • [Legacy v3] Ushahidi Platform User Manual
  • Navigating the Ushahidi Platform User Manual
  • About Ushahidi
  • Overview of Ushahidi Platform v3.0
    • Technical Specifications
  • 1. Installing Ushahidi Platform
  • 2. Setting up a deployment
    • 2.1 Upgrading/Downgrading your deployment plan
  • 3. Configuring your deployment
    • 3.1 Accessing your deployment
    • 3.2 General Settings
    • 3.3 Surveys
    • 3.4 Data Sources
    • 3.5 Categories
  • 4. Managing People on your deployment
    • 4.1 Roles
    • 4.2 Users
  • 5. Modes for visualizing and managing data on your deployment
    • 5.1 Map View
    • 5.2 Data view
    • 5.3 Activity view
  • 6. Managing Data in your deployment
    • 6.1 Viewing Posts
    • 6.2 Filtering Posts
    • 6.3 Adding Posts
    • 6.4 Editing Posts
    • 6.5 Translating Posts
    • 6.6 Publishing Posts
    • 6.7 Deleting Posts
    • 6.8 Importing Data
    • 6.9 Exporting Data
      • 6.10 HDX integration
  • 7. Managing your Donations
    • 7.1 Donations
  • 8. Analysing Data on your deployment
    • 8.1 Saved Searches
    • 8.2 Collections
  • 9. Additional Links
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  1. 2. Setting up a deployment

2.1 Upgrading/Downgrading your deployment plan

Previous2. Setting up a deploymentNext3. Configuring your deployment

Ushahidi is in the process of changing its business model/pricing plan. The tool is free until 31st December 2022. This page is not applicable at the moment.

If you’re subscribed to one of our plans on ushahidi and would like to upgrade to another available plan:-

  • Log into your deployment.

  • Click on Settings, scroll down.

  • Click on Plan.

  • On the list of all available plans, click on the one you would like to change to

  • On selection of the plan you’d like to upgrade to, you’ll have to confirm your password before proceeding and click on continue.

  • Enter your credit card details and click on continue

  • After validation and successful payment, your deployment will be upgraded to your new plan in a couple of minutes!

NB:You can downgrade your deployment at any time by following the same process described above.

List of settings in a Ushahidi Settings.
Plans page in a Ushahidi deployment listing "Demo", "Basic" and enterprise plans
Confirm password input prompt.
Plan change modal. Displays form to enter credit card information.